Privacy Policy

Effective Date: December 5, 2025

Last Updated: December 5, 2025

Introduction

Welcome to Parkway Liquor. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, including our website and the Athena AI Chat Agent.

Company Name: Parkway Liquor
Phone: (518) 374-6666
Email: parkwayliquorinc@gmail.com
Address: 3333 Consaul Road, Schenectady, NY

Information Collection Practices

We collect information from you when you interact with our Athena AI Chat Agent. The types of information we may collect include:

  • Personal Information: Such as name and contact details, if provided during your interaction with the chat agent.
  • Conversation Data: Content of the chat conversations, which may include queries, responses, and other interaction details.

Methods of Data Collection

We collect data through the following methods:

  • Automated Technologies: Our Athena AI Chat Agent automatically collects and stores conversation data when you interact with it.

How Collected Information is Used

The information we collect is used for the following purposes:

  • Improving Services: To enhance and improve the functionality and user experience of our Athena AI Chat Agent.
  • Customer Support: To provide support and address user inquiries effectively.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: By using our services, you consent to our collection and use of your information as described in this policy.
  • Legitimate Interests: We may process your information to improve our services and ensure security.

Data Sharing and Disclosure Policies

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers for the purposes mentioned above, under strict confidentiality agreements.

Data Retention Policies

We retain conversation data for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Data is regularly reviewed and securely deleted when no longer needed.

Data Security Measures

We employ technical and organizational safeguards to protect your data against unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and secure data storage practices.

User Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing of your data.
  • Restriction: Request restriction of processing of your data.

How to Exercise User Rights

To exercise your rights, please contact us at parkwayliquorinc@gmail.com. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. These include:

  • Essential Cookies: Necessary for the operation of our website.
  • Analytics Cookies: Help us understand how visitors interact with our site.

AI Chat Agent Specific Disclosures

When you use our Athena AI Chat Agent, we collect conversation data, which may include personal information if provided. This data is used to improve our services and is stored securely. Conversation data is not used for AI training without your explicit consent.

International Data Transfers

If data is transferred outside of your home country, we ensure it is protected in accordance with this Privacy Policy and applicable laws.

Do Not Track Signals

Our website does not currently respond to Do Not Track signals. We are committed to continuously improving our practices and will update this policy as necessary.

Data Breach Notification Procedures

In the event of a data breach, we will notify affected users and relevant authorities in compliance with applicable laws.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

State Privacy Rights

As a New York-based company, we comply with applicable state privacy laws. New York residents have the right to request information about the categories and specific pieces of personal information we have collected and disclosed.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: parkwayliquorinc@gmail.com
Phone: (518) 374-6666
Address: 3333 Consaul Road, Schenectady, NY