Parkway Liquor Refund Policy

Effective Date: December 5, 2025
Last Updated: December 5, 2025

1. Introduction

Welcome to Parkway Liquor. We are committed to providing quality products and excellent customer service. The following policy outlines the terms under which we handle transactions and special circumstances for our retail store located at 3333 Consaul Road, Schenectady, NY. If you have any questions, please contact us at (518) 374-6666 or parkwayliquorinc@gmail.com.

2. All Sales Are Final

ALL SALES ARE FINAL. We do not offer refunds on any purchases. Please ensure that you are satisfied with your selection before completing your purchase.

3. Items Excluded from Refunds

All items purchased at Parkway Liquor are excluded from refunds as all sales are final.

4. Special Circumstances

There are limited exceptions to our final sale policy, which are as follows:

4.1 Defective Items

If you receive an item that is defective, please report it to us within 3 days of the purchase date. A defective item is one that is damaged or does not function as intended. Upon verification of the defect, we will provide an exchange or store credit within 3-5 business days.

4.2 Incorrect Items Received

If you receive an incorrect item, please report it to us within 3 days of the purchase date. Once confirmed, we will provide an exchange or store credit within 3-5 business days.

5. Reporting Defective or Incorrect Items

To report a defective or incorrect item, please follow these steps:

  1. Bring the item back to our store location at 3333 Consaul Road, Schenectady, NY.
  2. Provide the original receipt as proof of purchase.
  3. Explain the issue to a store representative and complete any required forms.

6. Contact Information

If you have any questions or need further assistance, please contact us:

7. Dispute Resolution

Any disputes arising from the purchase of our products should be addressed directly with Parkway Liquor management at the contact information provided above. We are committed to resolving any issues in a fair and timely manner.

8. Consumer Protection Compliance

Parkway Liquor complies with New York General Business Law and New York State consumer protection regulations. We recognize and respect consumer rights under New York law. This policy does not affect your statutory rights under New York State law.

9. Changes to Refund Policy

Parkway Liquor reserves the right to amend this refund policy at any time. Changes will be posted on our premises and communicated to customers as necessary. We encourage customers to review our policy periodically.

10. Effective Date and Last Updated

This policy is effective as of December 5, 2025, and was last updated on December 5, 2025.